PH96 Privacy Policy Your information stays safe with us.
This page explains in plain Philippine English how PH96 collects, stores, and protects your personal data. PH96 is an online gaming platform licensed by PAGCOR for players aged 21 and older in the Philippines, and we believe transparency is the best policy.
Your Protecting your privacy We
Every detail you share with PH96 is handled with strict security. Our privacy policy follows international data protection standards and the platform's founding principles of trust and credibility.
SSL encryption
PH96 protects your information with industry-standard encryption while it is being transferred, so outside parties cannot view your details during transmission.
Not sold to third parties
PH96 never sells your personal information to third parties. Your data is only used to provide the services you request, such as account access and platform support.
Your control
You may request to view, correct, or delete your personal information at any time. You own your data and can manage your account privacy settings.
Cookie transparency
PH96 clearly explains which cookies are used and why. You can turn off non-essential cookies through your browser or device settings.
Secure storage
Your information is kept on secure servers with multiple layers of protection to prevent unauthorized access.
Transparent policy
PH96's privacy policy is written in clear Philippine English so every user can understand how their information is handled. We keep the language straightforward and avoid unnecessary jargon.
Introduction
PH96 (ph96.courses) places a high priority on your privacy. This Privacy Policy explains what information we collect when you use our website or app, how we use that information, and how we keep it secure.
By using the services of PH96, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this policy, please stop using our services. [email protected]reach out to our support team.
This Privacy Policy may be provided in English and other supported languages. If there is any conflict between versions, the English version will apply.
We may update this policy at any time. If there are important changes, we will notify you by email or through a notification on the platform.
Information We Collect
PH96 collects information about you in a number of ways. The details are described below:
Information You Provide Directly
| Type of Information | When Collected |
|---|---|
| Name, email address, and phone number | When you register an account |
| Date of birth | For age verification |
| National ID or passport | During KYC verification |
| Payment details for deposits and withdrawals | When you make a deposit or request a withdrawal |
| Support messages | When you contact customer support |
Information Collected Automatically
- IP address and device type.
- Browser and operating system information.
- How long you stayed on the site and which pages you viewed.
- Gaming activity and transaction history.
- Cookie and session data.
We only collect the information needed to deliver the service. Collecting unnecessary information goes against our policy.
How your information is used
PH96 uses your information for the following purposes:
- Account management: To create, verify, and manage your account.
- Service delivery: To provide gaming services, process payments, and deliver customer support.
- Security protection: To prevent fraud, money laundering, and other illegal activities.
- Communication: To send important updates, promotions, and support messages.
- Service improvement: To analyze user experience and improve the platform.
- Legal obligations: To comply with applicable laws and regulatory guidance.
You can unsubscribe from promotional emails at any time if you wish. However, important account-related messages cannot be switched off.
Cookie policy
PH96 uses cookies on its website to make your browsing experience smoother and more personalized. Cookies are small text files that are stored on your device when you visit the site. They help the platform remember your preferences and understand how you use the pages.
| Cookie Types | Purpose | Validity |
|---|---|---|
| Essential Cookies | Login Sessions and Security | Deleted at Session End |
| Performance Cookies | Site Speed and Error Analysis | 30 Days |
| Functional Cookies | Remember Language and Preferences | 1 Year |
| Analytics Cookies | User Behavior Analysis | 90 Days |
You can manage or block cookies using your browser settings at any time. Keep in mind that disabling essential cookies may prevent certain features on the PH96 website from working correctly, such as staying logged in securely.
Data Security Measures
PH96 applies industry-standard technologies and practices to protect your personal information, including the following safeguards:
- 256-bit SSL encryption: All data transfers are encrypted.
- Firewall protection: Advanced firewalls to prevent unauthorized access.
- Two-factor authentication (2FA): An extra layer of security for your account.
- Regular security audits: Routine checks performed by independent third-party specialists.
- Restricted access: Only authorized personnel can view your personal information.
If a security breach occurs, we will notify affected users within 72 hours.
Your rights
As a PH96 user, you have the following rights over your personal data:
Right to access your information
You have the right to know what personal details we keep about you.
Right to correction
You can ask us to fix inaccurate or incomplete details.
Right to deletion
In certain situations, you can request that we remove your personal information.
Right to restrict processing
You can ask us to stop using your data for specific purposes.
Right to data portability
You can request a copy of your data in a commonly used format.
Right to object
You can object to the use of your personal information for certain purposes.
How to exercise these rights [email protected]Contact us by email. We will respond within 30 days.
Data retention period
PH96 does not keep your personal information longer than necessary. Our general retention policy is:
- All information is kept for as long as your account remains active.
- After account closure, transaction records may be retained for up to 5 years as required by applicable laws.
- Customer support messages are stored for up to 2 years.
- Marketing preference data is deleted after you unsubscribe.
If there is no legal obligation, your information is automatically deleted after the retention period.
Minors Protection
PH96 strictly does not provide services to anyone under 21 years of age. We do not knowingly collect information from individuals below 21.
If we discover that a minor is using our platform, their account will be closed immediately and any collected information will be removed.
If parents believe their child is using PH96, they should contact us right away. [email protected]reach out to our support team.
Contact and Complaints
For any questions, concerns, or complaints about this Privacy Policy, please reach out to us:
- Email: [email protected]
- Live Chat: 24/7 Support
- Language: Bengali and English
We aim to respond to all privacy-related requests within 30 days. For urgent matters, we usually provide an initial response within 72 hours.
If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority, such as PAGCOR.
